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| Network on site support Export service |
Department / Functional Area: | CIT /CIT Infrastructure Service |
| Leader of Technical Service Solution Team |
| Zhangjiang Data Center, Shanghai |
| Accountable and responsible for IT network infrastructure design, solution delivery, implementation and project deliverable. Ensure IT network infrastructure system scalability, capacity to be sustainable. |
Roles and Responsibilities: | 1. Provide IT Network infrastructure design, solution delivery, implementation, Documentation. (50%) 2. Provide Network infrastructure capacity planning, configuration management incident management, monitoring management. (30%) 3. Provide Network infrastructure supporting for AIA all branch office, related SSC built/ relocation (10%) 4. Assist Technical solution service expert leader to complete defined tasks assigned. (10%) |
Financial and Non-Financial Measures: | 1. Complete projects on schedule and under budget with high quality. 2. Critical System Availabilities > 99% 3. Comply with company policies and procedures |
Communication Requirements Internal External | <Internal> -- 90% 1. Service Expert team regular meeting and monthly report 2. Cross function communication meeting with other IT teams (Branch IT, Application Sevice, Service deliver) by projects by functions <External > -- 10% 1. IT technology seminar or forum 2. Vendor management meeting |
Minimum Job Requirements: | 1. 5+ years related experience in technical support area 2. In depth understanding and practical experience of at least 3 above of technologies including Network (Cisco, F5, Bluecoat, check point, Riverbed, VPN and network security etc), etc. 3. Familiar with IPT operation and maintenance management. 4. MCSE/CCNP/CCNIE/ITIL/ information security and other related certification is preferred 5. Skilled writing and speaking in English |
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