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本帖最后由 ranger_yang 于 2011-5-3 18:09 编辑
看看二者的原始定义:
关于发布管理
Release and Deployment Management aims to build, test and deliver the
capability to provide the services specified by Service Design and that will
accomplish the stakeholders’ requirements and deliver the intended objectives.
The goal of Release and Deployment Management is to deploy releases into
production and establish effective use of the service in order to deliver value to
the customer and be able to handover to service operations
关于变更:
The objective of the Change Management process is to ensure that changes are
recorded and then evaluated, authorized, prioritized, planned, tested,
implemented, documented and reviewed in a controlled manner.
The goals of Change Management are to:
· Respond to the customer’s changing business requirements while
maximizing value and reducing incidents, disruption and re-work
· Respond to the business and IT requests for change that will align the
services with the business needs. |
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