Which activities would you expect a Service Owner to undertake?
1. Representing a specific service across the organisation
2. Updating the Configuration Management Data Base (CMDB) after a change
3. Helping to identify service improvements
4. Representing a specific service i ...
Which process reviews Operational Level Agreements (OLAs) on a regular basis?
a) Supplier Management
b) Service Level Management
c) Service Portfolio Management
d) Contract Management
答案是哪一个，大家一起来分析吧。。。。。
