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Which activity in the ITIL process "Financial Management for IT Services" is responsible for billing the
services that were provided to the customer?
A. Budgeting
B. Reporting
C. Charging
D. Accounting




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k27597 发表于 2012-11-27 16:54:05
:Q:Q:Q
arthurluan 发表于 2012-11-6 18:35:03
yes, charging and billing
jacky 该用户已被删除
jacky 发表于 2012-10-19 12:39:37
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zliu 该用户已被删除
zliu 发表于 2012-10-18 17:37:54
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