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Which of the following roles is responsible for identifying opportunities for
improvement?
1. Service Owner
2. Continual Service Improvement (CSI) Manager
3. Process Owner
a) 1 and 2 only
b) 1 and 3 only
c) All of the above
d) 2 and 3 only

答案是哪一个,请大家帮忙分析下~:)




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richard 该用户已被删除
richard 发表于 2011-6-30 14:18:52
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飘飘悠悠 发表于 2014-4-21 18:39:25
看帖要回,回帖才健康,在踩踩,楼主辛苦了!
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