Which of the following roles is responsible for identifying opportunities for improvement?
1. Service Owner
2. Continual Service Improvement (CSI) Manager
3. Process Owner
a) 1 and 2 only
b) 1 and 3 only
c) All of the above
d) 2 and 3 only


答案是哪一个，大家一起来分析下~

答案：c

角色比较多，我现在还是晕晕的。

下班前最后10分钟，耐心读一段文字……:)