BMC CMDB CDM 210.pdf
files/d3a49d14-4cac-11e0-89a0-0015c55db73d/

BMC Data Model All.pdf
files/bc57dd78-4cad-11e0-8b46-0015c55db73d/

COBIT4.0中文版V1.0公开版.pdf
files/cd3bc1a1-4cb4-11e0-93a7-0015c55db73d/

COBIT4.1_EN.pdf
files/3b2effc7-4cb5-11e0-8763-0015c55db73d/

COBIT 审计指南.pdf
files/884a9266-4cb5-11e0-9444-0015c55db73d/

ISO 20000-2_Chinese_English_versionv1.2.pdf
files/ac495b51-4cb5-11e0-b2c8-0015c55db73d/

ISO 20000 Part 3.pdf
files/00b36700-4cb6-11e0-bf0e-0015c55db73d/

ISO IEC 20000 Foundation Complete Certification Kit.pdf
files/77b1dfa8-4cb6-11e0-86f0-0015c55db73d/

IT solution.pdf
files/abbb2ebd-4cb6-11e0-8f47-0015c55db73d/

ITIL V2 - Process Model.pdf
files/c894c03d-4cb6-11e0-ac19-0015c55db73d/

ITIL V3 - Process Model.pdf
files/cdb0dc26-4cb6-11e0-be9b-0015c55db73d/

the art of service 系列图书.rar
files/126f2ab0-4cbb-11e0-a758-0015c55db73d/

资料如下：

BMC CMDB CDM 210.pdf

BMC Data Model All.pdf

COBIT4.0中文版V1.0公开版.pdf

COBIT4.1_EN.pdf

COBIT 审计指南.pdf

ISO 20000-2_Chinese_English_versionv1.2.pdf

ISO 20000 Part 3.pdf

ISO IEC 20000 Foundation Complete Certification Kit.pdf

IT solution.pdf

ITIL V2 - Process Model.pdf

ITIL V3 - Process Model.pdf

the art of service 系列图书.rar

资料如下：

BMC CMDB CDM 210.pdf

BMC Data Model All.pdf

COBIT4.0中文版V1.0公开版.pdf

COBIT4.1_EN.pdf

COBIT 审计指南.pdf

ISO 20000-2_Chinese_English_versionv1.2.pdf

ISO 20000 Part 3.pdf

ISO IEC 20000 Foundation Complete Certification Kit.pdf

IT solution.pdf

ITIL V2 - Process Model.pdf

ITIL V3 - Process Model.pdf

the art of service 系列图书.rar

感谢