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标签: 软件
SmartCloud Control Desk 7.5

12 Processes
AVMCHGEVFMIM
KMPMRELRFSACM
SCMSLM

AVM = Availability ManagementPM = Problem Management
CAP = Capacity ManagementREL = Release & Deployment Management
CHG = Change ManagementRF = Request Fulfillment
EV = Event ManagementSACM = Service Asset & Configuration Management
FM = Financial ManagementSCM = Service Catalog Management
IM = Incident ManagementSLM = Service Level Management
ITSCM = IT Service Continuity ManagementSPM = Service Portfolio Management
KM = Knowledge Management




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gallon 发表于 2012-11-22 08:29:34
学习学习,好东西!!
☆豪☆ 发表于 2013-4-25 11:45:39
看下~~~~~~~~
clx8208 发表于 2014-1-17 16:28:09
:D
東東 发表于 2020-11-27 08:32:13
:)
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