AVM = Availability Management | PM = Problem Management |
CAP = Capacity Management | REL = Release & Deployment Management |
CHG = Change Management | RF = Request Fulfillment |
EV = Event Management | SACM = Service Asset & Configuration Management |
FM = Financial Management | SCM = Service Catalog Management |
IM = Incident Management | SLM = Service Level Management |
ITSCM = IT Service Continuity Management | SPM = Service Portfolio Management |
KM = Knowledge Management |