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The objective of Service Asset and Configuration Management is most accurately
described as?
a) To understand the performance characteristics of assets and Configuration
Items (CIs) in order to maximise their contribution to service levels
b) To manage service assets and CIs from an operational perspective
c) To ensure that assets and CIs deliver the business outcomes they were
designed to achieve
d) To define and control the components of services and infrastructure and
maintain accurate configuration records


答案是哪一个,请大家帮忙分析下~:)




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凌冷妖 发表于 2014-4-15 07:35:19
支持,楼下的跟上哈~
先锋小编 发表于 2011-6-29 17:59:21
答案:d
freedom 发表于 2011-6-29 13:56:00
分析下,d吧
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