先锋小编 发表于 2011-6-8 14:14:25

【考题训练第二十一期】A Customer Service Catalogue should contain which?

A Customer Service Catalogue should contain which?
a) The version information of all software
b) The organisational structure of the company
c) Asset information
d) Details of all operational services

答案是哪个，大家一起来分析吧:)

先锋小编 发表于 2011-6-8 16:21:58

答案：d

chenjiuhai 发表于 2011-6-8 17:45:27

bs15000 发表于 2011-6-13 23:30:58

参考SD 4.1 Service Catalogue Mangement。

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