先锋小编 发表于 2011-6-3 13:32:00

【考题训练第十九期】What is the best definition of an Incident Model?

What is the best definition of an Incident Model?
a) The template used to define the Incident logging form used to report Incidents
b) A type of Incident involving a standard (or model) type of Configuration Item
(CI)
c) A set of pre-defined steps to be followed when dealing with a known type of
Incident
d) An Incident that is easy to solve

答案是哪个，大家一起来分析吧。。。。。

freedom 发表于 2011-6-3 13:34:55

c吧:)

jimchen 发表于 2011-6-3 13:57:23

chenjiuhai 发表于 2011-6-3 13:58:08

linus_lau 发表于 2011-6-3 13:59:06

C
页: [1] 2
查看完整版本: 【考题训练第十九期】What is the best definition of an Incident Model?