先锋小编 发表于 2011-5-20 15:28:39

【考题训练第八期】Which is the first activity of the CSI model?

本帖最后由 先锋小编 于 2011-5-20 15:35 编辑

Which is the first activity of the Continual Service Improvement (CSI) model?
a) Assess the current business situation
b) Understand the vision of the business
c) Agree on priorities for improvement
d) Create and verify a plan



78947892j 发表于 2011-5-20 16:10:02

A吧

xlpxlpxlp 发表于 2011-5-20 16:31:39

b->a->c->d

先锋小编 发表于 2011-5-20 17:12:53

本帖最后由 先锋小编 于 2011-5-20 17:16 编辑

答案b   

bs15000 发表于 2011-5-20 17:27:41


页: [1] 2
查看完整版本: 【考题训练第八期】Which is the first activity of the CSI model?