卓豪ManageEngine-IT服务管理系统标准版 -5运维人员永久免费，功能无限制
本帖最后由 wblwhb 于 2014-1-27 11:45 编辑卓豪ManageEngine-IT服务管理系统标准版 -5运维人员永久免费，功能无限制。
安装时选择成免费版本。
ServiceDesk Plus的版本对比
ServiceDesk Plus有以下三个版本，您可以参照下面的对照表，选择最适合您的版本。
[*]标准版
[*]专业版
[*]企业版
标准版: 提供帮助台、知识库和报表等
专业版: 标准版功能、资产管理，以及定购单管理和合同管理
企业版:专业版功能，以及事件管理、问题管理、变更管理和CMDB。
Service Desk Plus
标准版Service Desk Plus
专业版Service Desk Plus
企业版
帮助台manageengine/products/service-desk/images/available.gifmanageengine/products/service-desk/images/available.gifmanageengine/products/service-desk/images/available.gif
经理仪表板manageengine/products/service-desk/images/available.gifmanageengine/products/service-desk/images/available.gifmanageengine/products/service-desk/images/available.gif
邮件自动转换为工单 manageengine/products/service-desk/images/available.gifmanageengine/products/service-desk/images/available.gifmanageengine/products/service-desk/images/available.gif
集成活动目录认证manageengine/products/service-desk/images/available.gifmanageengine/products/service-desk/images/available.gifmanageengine/products/service-desk/images/available.gif
集成LDAP认证manageengine/products/service-desk/images/available.gifmanageengine/products/service-desk/images/available.gifmanageengine/products/service-desk/images/available.gif
从CSV文件导入数据manageengine/products/service-desk/images/available.gifmanageengine/products/service-desk/images/available.gifmanageengine/products/service-desk/images/available.gif
用户满意度调查manageengine/products/service-desk/images/available.gifmanageengine/products/service-desk/images/available.gifmanageengine/products/service-desk/images/available.gif
完整的请求历史manageengine/products/service-desk/images/available.gifmanageengine/products/service-desk/images/available.gifmanageengine/products/service-desk/images/available.gif
多地点对应manageengine/products/service-desk/images/available.gifmanageengine/products/service-desk/images/available.gifmanageengine/products/service-desk/images/available.gif
技术员日程表manageengine/products/service-desk/images/available.gifmanageengine/products/service-desk/images/available.gifmanageengine/products/service-desk/images/available.gif
远程桌面共享manageengine/products/service-desk/images/available.gifmanageengine/products/service-desk/images/available.gif
IT帮助台报表manageengine/products/service-desk/images/available.gifmanageengine/products/service-desk/images/available.gifmanageengine/products/service-desk/images/available.gif
[*]多种预置报表
manageengine/products/service-desk/images/available.gifmanageengine/products/service-desk/images/available.gifmanageengine/products/service-desk/images/available.gif
[*]自定义报表
manageengine/products/service-desk/images/available.gifmanageengine/products/service-desk/images/available.gifmanageengine/products/service-desk/images/available.gif
[*]查询报表
manageengine/products/service-desk/images/available.gifmanageengine/products/service-desk/images/available.gifmanageengine/products/service-desk/images/available.gif
[*]计划报表
manageengine/products/service-desk/images/available.gifmanageengine/products/service-desk/images/available.gifmanageengine/products/service-desk/images/available.gif
[*]报表导出为CSV, XLS & PDF
manageengine/products/service-desk/images/available.gifmanageengine/products/service-desk/images/available.gifmanageengine/products/service-desk/images/available.gif
请求自动分派manageengine/products/service-desk/images/available.gifmanageengine/products/service-desk/images/available.gifmanageengine/products/service-desk/images/available.gif
服务级别协议管理manageengine/products/service-desk/images/available.gifmanageengine/products/service-desk/images/available.gifmanageengine/products/service-desk/images/available.gif
依据工作负荷自动分配工单manageengine/products/service-desk/images/available.gifmanageengine/products/service-desk/images/available.gifmanageengine/products/service-desk/images/available.gif
自动发现设备manageengine/products/service-desk/images/available.gifmanageengine/products/service-desk/images/available.gif
使用代理扫描manageengine/products/service-desk/images/available.gifmanageengine/products/service-desk/images/available.gif
分布式资产管理manageengine/products/service-desk/images/available.gifmanageengine/products/service-desk/images/available.gif
可配置通知规则manageengine/products/service-desk/images/available.gifmanageengine/products/service-desk/images/available.gifmanageengine/products/service-desk/images/available.gif
可设置节假日/工作时间manageengine/products/service-desk/images/available.gifmanageengine/products/service-desk/images/available.gifmanageengine/products/service-desk/images/available.gif
知识库manageengine/products/service-desk/images/available.gifmanageengine/products/service-desk/images/available.gifmanageengine/products/service-desk/images/available.gif
自助门户manageengine/products/service-desk/images/available.gifmanageengine/products/service-desk/images/available.gifmanageengine/products/service-desk/images/available.gif
提供集成用APImanageengine/products/service-desk/images/available.gifmanageengine/products/service-desk/images/available.gifmanageengine/products/service-desk/images/available.gif
资产管理manageengine/products/service-desk/images/available.gifmanageengine/products/service-desk/images/available.gif
Flash报表manageengine/products/service-desk/images/available.gifmanageengine/products/service-desk/images/available.gifmanageengine/products/service-desk/images/available.gif
项目管理可另购可另购manageengine/products/service-desk/images/available.gif
定购单管理manageengine/products/service-desk/images/available.gifmanageengine/products/service-desk/images/available.gif
合同管理manageengine/products/service-desk/images/available.gifmanageengine/products/service-desk/images/available.gif
CMDB可另购manageengine/products/service-desk/images/available.gif
服务目录可另购manageengine/products/service-desk/images/available.gif
服务请求审批manageengine/products/service-desk/images/available.gif
突发事件管理manageengine/products/service-desk/images/available.gifmanageengine/products/service-desk/images/available.gifmanageengine/products/service-desk/images/available.gif
可定制请求模板manageengine/products/service-desk/images/available.gifmanageengine/products/service-desk/images/available.gifmanageengine/products/service-desk/images/available.gif
问题管理可另购manageengine/products/service-desk/images/available.gif
可选择问题关闭规则manageengine/products/service-desk/images/available.gif
问题管理工作流
[*]问题分析
[*]回避策略与解决方案
[*]与突发事件的关联
manageengine/products/service-desk/images/available.gif
问题记录支持任意格式的文本，可添加附件 manageengine/products/service-desk/images/available.gif
详尽的问题报表manageengine/products/service-desk/images/available.gif
变更管理可另购manageengine/products/service-desk/images/available.gif
支持不同类型的变更
[*]标准变更
[*]小型变更
[*]大型变更
[*]重大变更
manageengine/products/service-desk/images/available.gif
变更顾问委员会manageengine/products/service-desk/images/available.gif
计划审批变更 manageengine/products/service-desk/images/available.gif
变更实施进度表 manageengine/products/service-desk/images/available.gif
变更日历 manageengine/products/service-desk/images/available.gif
变更历史manageengine/products/service-desk/images/available.gif
自动密码重置工具另购另购另购
支持的操作系统
[*]Windows
manageengine/products/service-desk/images/available.gifmanageengine/products/service-desk/images/available.gifmanageengine/products/service-desk/images/available.gif
[*]Linux
manageengine/products/service-desk/images/available.gifmanageengine/products/service-desk/images/available.gifmanageengine/products/service-desk/images/available.gif
支持的数据库
[*]PostGre SQL
manageengine/products/service-desk/images/available.gifmanageengine/products/service-desk/images/available.gifmanageengine/products/service-desk/images/available.gif
[*]MySQL
manageengine/products/service-desk/images/available.gifmanageengine/products/service-desk/images/available.gifmanageengine/products/service-desk/images/available.gif
[*]MS SQL
manageengine/products/service-desk/images/available.gifmanageengine/products/service-desk/images/available.gifmanageengine/products/service-desk/images/available.gif
安装时选择成免费版本。
ServiceDesk Plus的版本对比 进入官网，
在线演示地址 login 无效 功能还是会有所限制的吧？ 不知道现在能用不