【干货附下载】内部团队培养-流程管理培训完整版~
学习资料： ITIL培训基地专家讲堂直播 300期视频回放
流程管理培训
files/users/1169/11691702/202205/3kuDYBIg_3LkQ.jpeg
N01 目录01流程管理培训01-理念导入02流程管理培训02_流程架构设计03流程管理培训03_流程梳理
NO2 内容概述
“流程是一组活动，而非一个单独的活动，具备输入和输出;
其次，流程能够创造价值（精益流程∶持续消除没有产生价值的活动）;
最后，流程的对象是顾客，旨在为客户提供产品和服务，以实现其价值。”
“流程实现了做事路径的构建，多体系集成描述了做事标准和行为规范。”
“只有站在端到端的角度思考流程才能准确把握客户的一切需求;只有深入场景才能精准的分析流程的真实绩效。”
以上都是摘至PPT的内容，想下载电子版全文的朋友请关注“ITILXF”微信公众号“ITILXF”，并回复“流程管理培训”即可下载。uploadword/1630559/202205/62944029-82a8-4253-9033-1960ac10006d.jpg
NO3 流程管理培训01-理念导入
files/users/1169/11691702/202205/QkLrmmzg_djrr.jpgfiles/users/1169/11691702/202205/KuFe3NzX_eufF.jpgfiles/users/1169/11691702/202205/3KERYJds_tx3c.jpgfiles/users/1169/11691702/202205/rG2qsRcQ_4Ldv.jpgfiles/users/1169/11691702/202205/wf5Y6Dr6_CMt7.jpgfiles/users/1169/11691702/202205/fheWZAwe_IPwI.jpgfiles/users/1169/11691702/202205/kd8zIKIH_Q54M.jpgfiles/users/1169/11691702/202205/PE9jIHmO_xeRy.jpgfiles/users/1169/11691702/202205/Q9OSyKnK_JWGn.jpgfiles/users/1169/11691702/202205/D7LECgAU_Ymtx.jpgfiles/users/1169/11691702/202205/wzbVmtuz_GWxM.jpgfiles/users/1169/11691702/202205/RBJbC3fe_NrTk.jpgfiles/users/1169/11691702/202205/5cxL8cXZ_6LnY.jpgfiles/users/1169/11691702/202205/7wf8uXAU_pEUI.jpgfiles/users/1169/11691702/202205/Yqjv7a4I_bFLd.jpgfiles/users/1169/11691702/202205/bRm6Ewx2_xApt.jpgfiles/users/1169/11691702/202205/aKUqhRPe_P85c.jpgfiles/users/1169/11691702/202205/J6Pn7dCq_xzmM.jpgfiles/users/1169/11691702/202205/BKTTxxrp_2UVN.jpgfiles/users/1169/11691702/202205/zeBaxZsP_xtUm.jpgfiles/users/1169/11691702/202205/RyjzqaAG_89XJ.jpgfiles/users/1169/11691702/202205/OBXSHFs6_cf3e.jpgfiles/users/1169/11691702/202205/K3JmcpsK_SqfE.jpgfiles/users/1169/11691702/202205/UIOLsIN2_HIUw.jpgfiles/users/1169/11691702/202205/e4C7H9TH_ZQ53.jpgfiles/users/1169/11691702/202205/9FhG6Pda_zrR9.jpgfiles/users/1169/11691702/202205/DPzCQ63K_gUvf.jpgfiles/users/1169/11691702/202205/JnNCbe4C_DKM6.jpgfiles/users/1169/11691702/202205/Z7cGuafK_vdah.jpgfiles/users/1169/11691702/202205/4zmzRcCG_HJJt.jpgfiles/users/1169/11691702/202205/fV6yfygd_aZDJ.jpgfiles/users/1169/11691702/202205/EJcEBe8F_dXv8.jpgfiles/users/1169/11691702/202205/XBGfpkK5_aMjX.jpgfiles/users/1169/11691702/202205/Gg8AXV4M_h5Dp.jpgfiles/users/1169/11691702/202205/cnKZ8zNy_GfuF.jpgfiles/users/1169/11691702/202205/MQPT585A_nRmF.jpgfiles/users/1169/11691702/202205/JJHtBb2Q_NgFU.jpgfiles/users/1169/11691702/202205/6CPCabBA_QIMG.jpgfiles/users/1169/11691702/202205/kwU8s7at_MTky.jpgfiles/users/1169/11691702/202205/hV26gIu2_hCck.jpgfiles/users/1169/11691702/202205/dTEQd2cK_Z3TX.jpgfiles/users/1169/11691702/202205/xUUr6BB9_Mgyq.jpgfiles/users/1169/11691702/202205/VDE39Uxn_AArO.jpgfiles/users/1169/11691702/202205/LqM54LTE_DZIX.jpgfiles/users/1169/11691702/202205/SKYHYAtW_gncu.jpgfiles/users/1169/11691702/202205/NVSzy4MF_JOPH.jpgfiles/users/1169/11691702/202205/p7BTRPah_akMs.jpgfiles/users/1169/11691702/202205/CgHRQWme_QdrR.jpgfiles/users/1169/11691702/202205/rZKw3IYd_3qb7.jpg
files/users/1169/11691702/202205/Sa55Oeg7_uPCW.jpg
files/users/1169/11691702/202205/8LVX3cPW_sy8O.jpg
files/users/1169/11691702/202205/yDWjkg5O_VFsb.jpg
files/users/1169/11691702/202205/z5PMWARq_TVkb.jpg
files/users/1169/11691702/202205/cceqYwdG_YuTL.jpg
files/users/1169/11691702/202205/NPAxMPWX_2Fs2.jpg
files/users/1169/11691702/202205/9A8rUI3k_rVdV.jpg
files/users/1169/11691702/202205/Th2xIg7Y_zxdS.jpg
files/users/1169/11691702/202205/NjhptTRw_bsd9.jpg
files/users/1169/11691702/202205/qJDL**6_MIjG.jpg
files/users/1169/11691702/202205/6yMdM5jk_GW9A.jpg
files/users/1169/11691702/202205/ntMsfLQd_zy6M.jpg
files/users/1169/11691702/202205/6qGcJus5_9GwC.jpg
files/users/1169/11691702/202205/jyF68upw_Qczc.jpg
files/users/1169/11691702/202205/A82FafRB_CavY.jpg
files/users/1169/11691702/202205/bgHTZZzI_Sh3E.jpg
files/users/1169/11691702/202205/DsujEHwq_bffT.jpg
files/users/1169/11691702/202205/WIZqZjxb_mFjt.jpg
files/users/1169/11691702/202205/cmn2hsFA_ZhCH.jpg
N04流程管理培训02_流程架构设计
files/users/1169/11691702/202205/e3qOZB7F_PIDB.jpgfiles/users/1169/11691702/202205/NZwKEbTb_zHLr.jpgfiles/users/1169/11691702/202205/CDGKAjX5_fW3a.jpgfiles/users/1169/11691702/202205/E9kgwN3h_cGTN.jpgfiles/users/1169/11691702/202205/aYXx6vXa_74yK.jpgfiles/users/1169/11691702/202205/jY2eJ9Ek_ytFX.jpgfiles/users/1169/11691702/202205/D7AY3xe6_jdJd.jpgfiles/users/1169/11691702/202205/6bPnDOGP_zW5Q.jpgfiles/users/1169/11691702/202205/GuXT7bNz_xPZ8.jpgfiles/users/1169/11691702/202205/D56uvxIT_qvGJ.jpgfiles/users/1169/11691702/202205/dSM32ntX_4Vk5.jpgfiles/users/1169/11691702/202205/59OZg3cR_9jE4.jpgfiles/users/1169/11691702/202205/F5KYgsCS_NzJP.jpgfiles/users/1169/11691702/202205/caqf9Xnx_TEB8.jpgfiles/users/1169/11691702/202205/XfM8UIk2_8euC.jpgfiles/users/1169/11691702/202205/gfHTqhP7_rhFu.jpgfiles/users/1169/11691702/202205/thbUF3Y9_jxxh.jpgfiles/users/1169/11691702/202205/KbcKdbCE_GPV9.jpgfiles/users/1169/11691702/202205/3QUxqbSx_5qw5.jpgfiles/users/1169/11691702/202205/BTT5thb7_5ebP.jpgfiles/users/1169/11691702/202205/59mSqyq5_5PJI.jpgfiles/users/1169/11691702/202205/cNQTh3U5_54hu.jpgfiles/users/1169/11691702/202205/6QQADI6e_axdP.jpgfiles/users/1169/11691702/202205/8AGMcN6D_DLfT.jpgfiles/users/1169/11691702/202205/74j3X4xb_vzdz.jpgfiles/users/1169/11691702/202205/SqjmU8zq_hY5e.jpgfiles/users/1169/11691702/202205/b7AVsrbF_fKPJ.jpgfiles/users/1169/11691702/202205/vLRNpEXI_nMUt.jpgfiles/users/1169/11691702/202205/XvsX7rCb_8bY6.jpgfiles/users/1169/11691702/202205/x2mLPhI9_5rkp.jpgfiles/users/1169/11691702/202205/72OeLpmY_aL5G.jpgfiles/users/1169/11691702/202205/NG5n8JBR_u54q.jpgfiles/users/1169/11691702/202205/ZXwnxnCF_SRnw.jpgfiles/users/1169/11691702/202205/Vj7c9A9m_IfD8.jpgfiles/users/1169/11691702/202205/Exvxw3Rh_9b95.jpgfiles/users/1169/11691702/202205/IIKJnqz2_RhR7.jpgfiles/users/1169/11691702/202205/G7BwWheH_AvI9.jpgfiles/users/1169/11691702/202205/bVBxR764_dHaV.jpgfiles/users/1169/11691702/202205/8M4O3Ihz_BOrC.jpgfiles/users/1169/11691702/202205/JeJSyrRI_sILw.jpg
NO5流程管理培训03_流程梳理files/users/1169/11691702/202205/K4avjubk_97nn.jpgfiles/users/1169/11691702/202205/Q3ROrsBM_hvWe.jpgfiles/users/1169/11691702/202205/IWKmy3FZ_ZeSU.jpgfiles/users/1169/11691702/202205/cXPQ8BGw_GUVm.jpgfiles/users/1169/11691702/202205/IOK5QV6y_SVvW.jpgfiles/users/1169/11691702/202205/2T9ZBfOE_VLrH.jpgfiles/users/1169/11691702/202205/LtMIggcD_YWWP.jpgfiles/users/1169/11691702/202205/8DOBLqCk_qK7O.jpgfiles/users/1169/11691702/202205/ZWMvPUwG_u6mr.jpgfiles/users/1169/11691702/202205/9tWp5yuK_ISrO.jpgfiles/users/1169/11691702/202205/tyq7qWGR_wh7W.jpgfiles/users/1169/11691702/202205/qxpAQqdb_C2Op.jpgfiles/users/1169/11691702/202205/NYNXA8pb_nNbZ.jpgfiles/users/1169/11691702/202205/JMOLeHEe_Aa6p.jpgfiles/users/1169/11691702/202205/EBbMcrrm_Vzf4.jpgfiles/users/1169/11691702/202205/kP695pnG_yfc9.jpgfiles/users/1169/11691702/202205/PSdBG8GA_mX7N.jpgfiles/users/1169/11691702/202205/fCVxYALb_GvaQ.jpgfiles/users/1169/11691702/202205/Jy5zmJJa_DRnt.jpgfiles/users/1169/11691702/202205/8U8qFGBr_uN6Q.jpgfiles/users/1169/11691702/202205/jsIXmvzx_f85k.jpgfiles/users/1169/11691702/202205/mckuxCqv_Pnss.jpgfiles/users/1169/11691702/202205/tXA4qJRt_k7hR.jpgfiles/users/1169/11691702/202205/zsD7HnnW_SCch.jpgfiles/users/1169/11691702/202205/SIqMujZn_gHyB.jpgfiles/users/1169/11691702/202205/fGn6sAHR_yznU.jpgfiles/users/1169/11691702/202205/6cOsrZPr_Ztc2.jpgfiles/users/1169/11691702/202205/e3WVID4u_O3VR.jpgfiles/users/1169/11691702/202205/Zq5xtQO2_u6Pd.jpgfiles/users/1169/11691702/202205/4Hag6CqF_Owjb.jpgfiles/users/1169/11691702/202205/TktIBgfW_RfgX.jpgfiles/users/1169/11691702/202205/BADPUe6s_5HjC.jpgfiles/users/1169/11691702/202205/f4QxNJpt_SjVJ.jpgfiles/users/1169/11691702/202205/3nNvADQS_TfHu.jpgfiles/users/1169/11691702/202205/tNMTLPuj_5tJL.jpgfiles/users/1169/11691702/202205/hPuI5CcW_BfYg.jpgfiles/users/1169/11691702/202205/QfgqEh2A_PDU5.jpgfiles/users/1169/11691702/202205/QWPG6yCk_UGaj.jpgfiles/users/1169/11691702/202205/6ER8UECm_MInU.jpgfiles/users/1169/11691702/202205/CKAbTOOH_qqsR.jpgfiles/users/1169/11691702/202205/pgpZQEHj_nnn2.jpg
--本图文来源于网络，版权归原作者所有，如有侵权，请联系删除。
N06关于我们
❖ ITIL培训基地ITIL培训基地是国内最大的IT服务管理专业社区，自2010年底成立以来始终致力于以ITIL为代表的信息科学管理方法论在国内的推广与落地，组织全国80多位ITIL专家，历时两年，翻译全套ITIL 4英文原著。深圳艾拓先锋企业管理咨询有限公司是ITIL培训基地的商业运营机构，作为国际信息科学考试学会（Exin）在国内的专业授权培训组织，致力于ITIL、DevOps、ITSS、ISO20000、Cobit、Togaf、ISO27001、CCSK、Prince2等IT管理课程的培训及IT运维管理流程体系咨询工作，同时也是国内最早推广iTop软件及提供专业实施/二次开发及培训课程的商业机构，公开出版有《开源IT运维管理软件-iTop实施指南》一书（电子科技大学出版社， ISBN978-7-5647-4268-3）。❖ ITIL认证最新开课时间ITIL 4 Foundation：
7月16-17日，9月17-18日，11月12-13日，12月17-18日10月29-30日 DSV6月11-12日，11月19-20日 HVIT6月17-19日，1223-25日 DITS7月9-10日，11月26-27日 DPI6月25-26日，10月15-16日 CDSCCRC-CISAW线上培训：6月14~17日（4天），安全软件6月20~22日（3天），风险管理6月22~24日（3天），安全集成6月27~29日（3天），应急服务6月29~30日（2天），安全运维CCRC-ISA信息系统审计师： 6月24~26日名师授课，品质保障！更多ITIL专家/CISP/CISSA/PMP/安全等课程详情请联系Karen电话：4008-060-230QQ:80049496微信请扫二维码files/users/1169/11691702/202204/sykPUC27_7heW.png
❖ 下载方式
想下载电子版全文的朋友请关注“ITILXF”微信公众号“ITILXF”，并回复“流程管理培训”即可下载。（大家先保存，在整理公众号，会晚一天上传网盘）。
如果下载遇到困难，或是加管理员Karen的微信18027379316。
欢迎对ITIL感兴趣的朋友加入先锋ITIL培训基地的微信群，同时也欢迎有志之士加入我们的翻译团队。
files/users/1169/11691702/202202/epehfuTT_FG54.png
扫码关注获取更多专业资讯
页:
[1]