先锋小编 发表于 2011-6-23 13:50:47

【考题训练第三十一期】Which activities would you expect a Service Owner to...

Which activities would you expect a Service Owner to undertake?
1. Representing a specific service across the organisation
2. Updating the Configuration Management Data Base (CMDB) after a change
3. Helping to identify service improvements
4. Representing a specific service in Change Advisory Board (CAB) meetings
a) 1, 2 and 4 only
b) All of the above
c) 1 and 4 only
d) 1, 3 and 4 only

答案是哪一个，请大家帮忙分析下~

jadeloyalbird 发表于 2011-6-23 14:02:06

d?

richard 发表于 2011-6-23 14:05:24

bs15000 发表于 2011-6-23 14:18:42

service owner定义参考：

http://ITIL-foundation.cn/thread-4371-1-1.html

先锋小编 发表于 2011-6-23 19:30:48

答案：d
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