geminicom 发表于 2015-2-2 10:44:24

[求职招聘]壳牌驻场运维负责人

壳牌驻场运维负责人 (点击查看详情)
薪资水平:12000-20000
职位类别:运维经理
联系电话:51297900-8001
招聘人数:1
工作时间:双休
性别要求:不限
公司名称:同创双子(北京)信息技术有限公司
地区:北京
声明:(^_^)联系的时候告诉我是在ITIL,ITSS,ITSM,ISO20000-ITIL培训基地看到的这条消息

岗位职责:

-Lead a team of On Site Support engineers;
-Managing of On Site Support services in China;
-Monitor the IT budget for Operations team;
-Monitor user Support tickets and resolve issues;
-Responsible for VIP Support & user Onboarding services;
-Beijing Data Center Manager for On Site Support services scope;

-Proactive and look at improving IT services;
-Participate and drive various services improvement and new IT projects;
-Engage user and business to improve services;

—Contact point for escalations

任职要求:

Strong customer focus and service attitude, able to work under pressure

有意向者请将简历发送至:zhu.yue@itgemini.net
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